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Shipping Costs
See below for charges: (Please note: Order total excludes tax, gift services, and gift certificate purchases.)
| Continental US Shipping Rates |
| Total Order Amount |
Standard Shipping |
Express |
| $ 00.01 - $49.99 |
$5.50 |
$35.00 |
| $ 50.01 - $100.00 |
$0.00 |
$35.00 |
| $ 100.01 - $300.00 |
$0.00 |
$35.00 |
| $301.00 - $1000.00 |
$0.00 |
$35.00 |
| $1001.00 - $2000.00 |
$0.00 |
$35.00 | |
| Alaska, Hawaii, Puerto Rico and Canada Shipping Rates |
| Total Order Amount |
Standard Shipping |
| Per Order |
$35.00 | |
| International Shipping Rates |
The Definitive Synergy web site can process orders from customers in the United States and Canada ONLY. We can only accept international orders by phone.
Please call +1 724-543-3700 | |
Shipping Policy
Average shipping times:
Ground - 4-7 days
Express - 1-3 days
Our Return Policy
Since we stand behind our products, our return policy is simple. Within two weeks of the receipt of your order, you may return for a full refund, less shipping fees and a 15% restocking fee, any item that has not been used and is in its original condition. The item cannot have been used or modified in any way. The item MUST be in the original box, in re-sale condition, with the original packaging material.
If no shipping was charged, we will issue a full refund less a 15% restocking fee and 10% to recover our initial shipping and handling cost.
Please do NOT return any items without contact us first!
We will not issue any credit for shipments that were refused and therefore returned to us.
Refunds
We will notify you via e-mail of your refund once we have received the returned item and inspected the item for damage. Please note that we can refund shipping costs only if the return is a result of our error.
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Poolroom Computer
