Review site Yelp battles extortion claims

Review site Yelp battles extortion claims

First the chefs of a small Italian restaurant got mad at online review site Yelp. Instead of trying to get better reviews, they decided to take a different approach: get terrible ones.



Chef Michele Massimo prepares a salad in the kitchen of his restaurant Botto Bistro Wednesday, Oct. 1, 2014, in Richmond, Calif. For years, many small businesses have complained that Yelp is extorting them by raising or dropping ratings depending on whether they advertise with the Web’s most popular review site. Yelp still faces several legal challenges and other forms of protests. One San Francisco Bay Area restaurant, for instance, is garnering national attention for its outspoken campaign to become the region with the worst Yelp review.



Chef Michele Massimo poses in the dining room of his restaurant Botto Bistro Wednesday, Oct. 1, 2014, in Richmond, Calif. For years, many small businesses have complained that Yelp is extorting them by raising or dropping ratings depending on whether they advertise with the Web’s most popular review site. Yelp still faces several legal challenges and other forms of protests. One San Francisco Bay Area restaurant, for instance, is garnering national attention for its outspoken campaign to become the region with the worst Yelp review.

/ Billiard Tours, Industry

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